Privacy Policy | oboe.chat

1. Introduction

This privacy policy ("Policy") describes how oboe.chat ("we", "us", "our") collects, uses, and shares personal information of users of this website and associated products and services (the "Services"). By using the Services, you accept the practices described in this Policy and consent to our collection, use, and sharing of your personal information as described below. If you do not agree to this Policy, please do not use the Services.

2. Personal Information We Collect

Information You Provide

Your prompts, messages, and other content you submit to the chat interface
Files you upload, including PDFs, images, and text files
Feedback and communications you send to us
Account information such as your name, email address, and OAuth account identifiers

Information We Collect Automatically

Device and browser information (OS, browser type, screen resolution)
IP address and approximate location (city/region level)
Pages visited, time spent, and usage patterns on our Services
Referral URLs and navigation history within our Services

Cookies & Analytics

We use session and persistent cookies, web beacons, and analytics tools to understand how users interact with our Services and to improve the experience. You can disable cookies in your browser settings, though some features may not function correctly without them.

3. How We Use Your Information

To provide, operate, and improve our Services
To verify your identity and manage your account
To process billing and payments
To send service-related communications and, where permitted, marketing messages
To conduct research and develop new features using aggregated or de-identified data
To comply with legal obligations and enforce our terms
To detect and prevent fraud, abuse, and security incidents

4. AI Model Training

We do not use your personal information or conversation content to train AI models.

5. How We Share Your Information

We do not sell your personal information. We may share it with the following categories of third parties:

Infrastructure & Hosting Providers

Microsoft Azure

We use Microsoft Azure to help us with web hosting.

Microsoft Privacy Statement ↗

Amazon Web Services

We use Amazon Web Services (AWS) to help us with web hosting.

AWS Privacy Notice ↗

Vercel

We use Vercel to help us with web hosting, deployment, and content delivery network (CDN) services.

Vercel Privacy Policy ↗

AI Model Providers

When you use a model powered by a third-party provider, the input data required to process your request is sent to that provider's servers.

OpenAI

We use OpenAI to provide AI and chatbot technology and functionality. When you utilize our services that rely on OpenAI's technology, we send the necessary input data to OpenAI's servers to process your request.

OpenAI Privacy Policy ↗

Google Gemini

We use Google Gemini to provide AI and chatbot technology and functionality. When you utilize our services that rely on Google's technology, we send the necessary input data to Google's servers to process your request.

Google Privacy Policy ↗

Anthropic (Claude)

We use Anthropic Claude to provide AI and chatbot technology and functionality. When you utilize our services that rely on Anthropic's technology, we send the necessary input data to Anthropic's servers to process your request.

Anthropic Privacy Policy ↗

OpenRouter

We use OpenRouter to provide AI and chatbot technology and functionality. When you utilize our services that rely on OpenRouter's technology, we send the necessary input data to OpenRouter's servers to process your request.

OpenRouter Privacy Policy ↗

Other Disclosures

We may also share your information with professional advisors (lawyers, accountants, etc.), in connection with a corporate transaction (merger, acquisition, sale of assets, etc.), or when required by law, legal process, or to protect the rights and safety of us or others.

6. Your Choices

Marketing emails: You may opt out of promotional emails at any time by clicking the unsubscribe link in the email or contacting us directly. We will still send you service-related communications.

Cookies: You can instruct your browser to refuse cookies or prompt you before accepting them. Visit allaboutcookies.org for guidance.

Account data: To request deletion or export of your account data, please contact us at the address below.

7. Security

We use industry-standard security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security, but we take reasonable measures to protect your data.

8. Children

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can take appropriate action.

9. Do Not Track

We currently do not respond to Do Not Track (DNT) browser signals. For more information about DNT, visit allaboutdnt.com.

10. Updates to This Policy

We may update this Policy from time to time. When we make material changes, we will post the revised version on this page and update the effective date. Continued use of the Services after changes are posted constitutes your acceptance of the revised Policy.

11. Contact Us

If you have questions about this Policy or wish to exercise your privacy rights, contact us at:

support@oboe.chat